FAQ

Questions, answered.

Everything agents and landlords usually ask before starting a trial. Not covered? Book a demo and ask a human.

What is LintelCRM?

LintelCRM is UK property management software for letting agents, property managers and portfolio landlords. It runs lettings, compliance, maintenance, arrears and landlord statements from one shared record of every property, person and pound.

Who is LintelCRM for?

Letting agencies and property managers from a single branch up to multi-branch operations, and portfolio landlords who self-manage. If your week involves tenancies, certificates and landlord statements, it is built for you.

Is my data hosted in the UK?

Yes — production data is hosted in a UK data centre, and the platform is operated in line with UK GDPR. Data processing terms are part of the service agreement.

How does the free trial work?

Every plan starts with a 14-day free trial on your own data — no card required. Send us an export from your current system and we import properties, tenancies, landlords and certificates for free before the trial ends.

Can you import my data from another system?

Yes. Send an export from your current software (or your spreadsheets) and our onboarding team maps properties, tenancies, landlords, tenants and certificates into LintelCRM as part of onboarding, at no charge.

How is LintelCRM priced?

Per managed unit, in tiers — each tier includes a set number of team seats, document storage and monthly emails. There are no setup fees and you can upgrade, downgrade or cancel at any time. See the pricing page for current tiers.

Does LintelCRM handle UK compliance requirements?

Gas Safety (CP12), EICR, EPC, smoke and CO alarms, legionella and property licensing are tracked per property with automatic chasing at 30 and 7 days before expiry, plus a landlord-visible audit trail.

Is there a landlord portal?

Yes — landlords get self-serve access to their statements, live compliance status and tenancy overview, branded as your agency. Access is invitation-based and scoped so each landlord sees only their own properties.

How does LintelCRM handle GDPR?

Personal data carries retention schedules: when a tenancy ends, the retention clock starts, and lapsed data is erased automatically with a logged audit trail — supporting your accountability obligations under UK GDPR.

Can I cancel at any time?

Yes. Plans are monthly with no lock-in — cancel from settings and you keep access until the end of the paid period, with a full export of your data available.

Still curious? See it live.

A 30-minute demo on your own portfolio answers most questions faster.

Book a demo
14 days free · No card required · Cancel anytime