FAQ
Everything agents and landlords usually ask before starting a trial. Not covered? Book a demo and ask a human.
LintelCRM is UK property management software for letting agents, property managers and portfolio landlords. It runs lettings, compliance, maintenance, arrears and landlord statements from one shared record of every property, person and pound.
Letting agencies and property managers from a single branch up to multi-branch operations, and portfolio landlords who self-manage. If your week involves tenancies, certificates and landlord statements, it is built for you.
Yes — production data is hosted in a UK data centre, and the platform is operated in line with UK GDPR. Data processing terms are part of the service agreement.
Every plan starts with a 14-day free trial on your own data — no card required. Send us an export from your current system and we import properties, tenancies, landlords and certificates for free before the trial ends.
Yes. Send an export from your current software (or your spreadsheets) and our onboarding team maps properties, tenancies, landlords, tenants and certificates into LintelCRM as part of onboarding, at no charge.
Per managed unit, in tiers — each tier includes a set number of team seats, document storage and monthly emails. There are no setup fees and you can upgrade, downgrade or cancel at any time. See the pricing page for current tiers.
Gas Safety (CP12), EICR, EPC, smoke and CO alarms, legionella and property licensing are tracked per property with automatic chasing at 30 and 7 days before expiry, plus a landlord-visible audit trail.
Yes — landlords get self-serve access to their statements, live compliance status and tenancy overview, branded as your agency. Access is invitation-based and scoped so each landlord sees only their own properties.
Personal data carries retention schedules: when a tenancy ends, the retention clock starts, and lapsed data is erased automatically with a logged audit trail — supporting your accountability obligations under UK GDPR.
Yes. Plans are monthly with no lock-in — cancel from settings and you keep access until the end of the paid period, with a full export of your data available.
A 30-minute demo on your own portfolio answers most questions faster.
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