Lettings management
From portal lead to signed tenancy, every applicant sits in one pipeline with the next action always visible
- Applications with referencing status and right-to-rent checks
- Holding deposit requests with built-in compliance timers
- Viewing scheduling with feedback capture after every visit
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Compliance
Every certificate, licence and check tracked per property
- Gas Safety (CP12) annual renewals
- EICR five-year cycles with remedial-work follow-ups
- EPC ratings with expiry — ready for MEES tightening
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Landlord portal
Statements, compliance status and income history
- Monthly statements with rent, fees, works and net remittance
- Live compliance status for their own properties
- Tenancy overview: who is in, until when, at what rent
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Maintenance
A tenant reports an issue once
- Tenant-reported issues with photos and access notes
- Triage with urgency levels — emergencies jump the queue
- Contractor quotes collected and compared in one place
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Finance & arrears
One ledger runs the money: rent collection, a disciplined arrears ladder that escalates on schedule, deposit deadlines, and remittances that reconcile to the statement your landlord sees.
- Rent runs with expected vs received per tenancy
- Arrears ladder with automatic, schedule-driven escalation
- Deposit protection deadlines (DPS/TDS) tracked to the day
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Document management
Agreements on the tenancy, certificates on the property, ID on the person
- Tenancy agreements and renewals on the tenancy
- Certificates and licences on the property
- Right-to-rent and referencing evidence on the person
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